Mrs. Sunta C. Rosapepe

Mrs. Sunta C. Rosapepe

I am writing to thank Virginia Restoration Services for the first rate job done to restore the damage to mv house 
which was caused by the 13 ton red oak that fell on it during Hurricane Irene on August 27, 2011. I appreciated VRS's prompt response to removing the tree, drying out the main bedroom and placing materials 
over the damaged roof to mitigate any further damage before the main restoration efforts began. Your company was excellent in inspecting the damage, explaining to me what repairs needed to be done, what 
the estimated costs were and what the timeline would be. I appreciated that your company's personnel took 
any concerns I had into account at the beginning: of the restoration and also throughout it. Your staff answered 
any questions I had with courtesy and took the time to explain any technical details. The work done to restore the roof of the main bedroom was very impressive since that roof had been custom 
designed when the house was built. I appreciated the detailed work done on the bathroom and closet which are 
part of that bedroom. Also the fine job done to match the colors when that area was repainted. VRS did an outstanding job in containing the amount of dust and debris during your work on both the outside and inside of the house. I appreciated the care you all used in disposing of the debris and trash. I also thank you for staying on time on the restoration of the house and letting me know whenever you had to 
reschedule or make changes during your work. And best of all, I enjoyed everyone who came to work at my house, from their demeanor to their craftsmanship. 
Special kudos go to Billy Bristow who always took the extra time to insure the work was Five Star quality. Billy 
and all the VRS personnel were a pleasure to work with.
2014-05-19T03:35:56-04:00